Privacy Policy

1. Introduction

Welcome to Primal Jerky. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card details, billing address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

We may also receive your data indirectly from the following sources:

  • Analytics providers such as Google.
  • Advertising networks.
  • Search information providers.

4. How We Use Your Data

We use your data for the following purposes:

  • To process your orders and manage your account.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To enable you to participate in a prize draw, competition, or complete a survey.
  • To improve our website, products, and services through data analysis.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To recommend products or services that may be of interest to you.

5. How We Store Your Data

We securely store your data on our servers within the United Kingdom. We take reasonable precautions and follow industry best practices to ensure your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Primal Jerky from contacting you for marketing purposes or giving your data to other members of our group of companies.

7. Your Data Protection Rights

Under data protection law, you have rights including:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe