FAQ

1. What is Primal Jerky made from?

Primal Jerky is made from Premium Grass-fed beef from the UK, ensuring a delicious and nutritious snack that’s packed with Primal protein.

2. What flavors of jerky do you offer?

We offer a variety of flavors including Chipotle, Teriyaki, Original, and Sweet & Spicy. Check our product page for the full range.

3. Is Primal Jerky halal?

Yes, all our jerky products are halal. Primal Jerky is HMC certified.

4. How should I store Primal Jerky?

For optimal freshness, keep your jerky in a cool, dry place. Once opened, it's best to consume it within a few days or store it in an airtight container.

5. Do you offer bulk purchasing options?

Yes, we offer bulk purchasing options for those who want to stock up on their favorite Primal jerky. Please contact us for more details on bulk pricing and availability.

6. What is the shelf life of Primal Jerky?

Primal jerky has a shelf life of approximately 6 months when unopened. Be sure to check the expiration date on the package for the best quality.

7. Are there any preservatives in your jerky?

Primal jerky is made with natural ingredients and No preservatives to ensure the best flavor and quality.

8. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

9. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, please contact our customer service within 30 days of purchase to arrange a return or exchange.

10. Do you ship internationally?

Yes, we ship internationally.

11. How can I contact customer service?

You can reach our customer service team via email at info@primaljerky.co.uk or through our contact form on the website. We are here to help with any questions or concerns.